The Consumer Protection Distance Selling Act
The above act came into force on 31 October 2000 and the GetPhotos.co.uk system
has been designed to comply with its relevant requirements.
Your special attention is drawn to:
The regulations state that 'after making a purchase the consumer must be sent confirmation'.
If you fill in the e-mail field when you make an order, you will receive a confirmation
by e-mail. This will occur on electronic receipt of your order by Van Cols Ltd.
No confirmation of receipt of order will be sent for postal ordering
1.1 Cooling-off Period
The regulations state that 'consumers must have the right of cancellation of an
order within a 'cooling-off' period of 7 working days'.
In this instance the Van Cols Ltd OnLine system is an exception and customers do
not have the right to cancel because 'the supply of goods has been made to the consumer's
personal specification', i.e. image number, print size, etc.
1.2 Cancellation Period
The regulations require 'the supplier’ to inform the consumer prior to the
conclusion of a contract that he will not be able to cancel, once performance of
the service has begun'.
In this instance the placing of an order, using the GetPhotos.co.uk system, will
be deemed as your agreement for us to begin the service and therefore you will not
have the right to cancel under this regulation.
The regulations require 'the supplier to provide the customer with certain information'.
Van Cols Ltd,
The Old School,
Essex, CO6 4BN
Van Cols Ltd is a UK registered company: - Company Registration 789570
Van Cols Ltd is a UK Vat registered company – Vat registration 103 3965 89
In order that you have this information in a durable medium, please print out these
pages at the time of making your order and keep them safe until your order has been
If you have any queries or problems with regard to these regulations and/or our
interpretation, please e-mail us at
firstname.lastname@example.org, or write to us at the address above.
More information and the full text of the Consumer Protection (Distance Selling)
Regulations 2000 can be found at: http://www.dti.gov.uk/CACP/ca/policy/distanceselling/newregs.htm